So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Be sure to document everything and consult an attorney if you have any questions along the way. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Then she had someone call me to close the deal. I can't begin to tell what a horrible experience it was. Possibly the attorney General also! After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Write a review Sign in. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. These specialized businesses are designed to help get you out of your contract, usually for a fee. The case status is Pending - Other Pending. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Thanks! Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. How To Get Out of a Timeshare with Grandview Las Vegas? We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. I hate those people with a passion. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I cannot even sell mine for $1. The above comments confirmed my suspicion of a potential scam. I feel Sorry for those who have suffered from this kind of scam. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. The first was to continue with the upgrade - which we did not want. 15 Steps on How to Cancel a Timeshare Contract? Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! I'll never agree to waste a full day of my vacation with these scammers again. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Sunset World Resorts & Vacation Experiences - Scam and fraud! The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The first thing you need to watch out for is the timeshare sales pitch. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Well! We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. How to Get Out of Raintree Vacation Club Timeshare? There is equity in the "purchase". I'd rather just pay for the SUV rental and enjoy my vacation. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. If there is a lawsuit please let me know, I was a victim too. sunsetgrouplies@hotmail.com. Please contact me at zillayh@gmail.com. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. This was again was a bad mistake. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. FRAUD (charge #2) - Pg. i cannot find anything out on this case though. Youre not the only one wanting to ditch their Sunset Group timeshare. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. they will admit that trading your private residency with someone else costs $189 each time. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. We had enjoyed going to the Sunset Royal in Cancun for many years. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. How to Get Out of a Capital Vacations Timeshare? We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. OMG, this scammers need to be stopped. I have been trying for months to speak with someone on the phone. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. I only get emails. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. They tell you lies to make you buy their packages. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. Menu. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Search Close. Thanks. It was very overwhelming and confusing. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. And they have right of refusal if the owner tries to sell it themselves. If there is an Action Lawsuit going on some one please contact me thank you. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. However, there are a few options available if you want to get out of your contract. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. How to Get Out of a Sheraton Vistana Timeshare? Please contact me if anyone is able to find a better way to deal with these criminals. Something else to remember is that anything that sounds unrealistic most likely is. This was in March and up until this day they still haven't paid our membership to Ice Gallery. We hope this article has been helpful. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Menu. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Not much else he can do he says. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. We are seeking total resolution. This will surely increase the credibility of your complaint. They request upfront fees for their services from the get-go. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Please repost. Or you can fill out or form on the right side of the page. 4. These are more complaints about this resort: The second most common complaint is that Sunset Group uses high-pressure sales tactics. Search. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. You also have the option to opt-out of these cookies. Historical Court Records (more than 50 years old). Her "closer" finally agreed to text me the details. Hello I was scammed too. Some of the lies: They are taking away their earnest money based on lies and misrepresentation. They had already charged my credit card for the deposit. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Author of the review. We only recommend companies with high ratings and strong track records in the industry. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? www.sunsetscam.com The tour was nice, then came the HIGH pressure sales pitch. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. We did so and provided proof of our claim. I bought their package and regret it very much. Big lie. Same here would love to know how to resolve. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". While assessing an agreement, watch out for any irregularities, as they might highlight a scam. www.sunsetscam.com I wanted to cancel but my wife wanted the SUV for the week. Ask to use the internet to download the real form from the IRS. This is designed to make it easier for people to get out of their contracts and make better choices in the future. How to get rid of Avalon Vacation Club Timeshare? zillayh@gmail.com, We are also victims of Sunset Group. Weigh the pros and cons carefully before making a decision. Our primary problems are: Un-believable, this firm must be put out of business. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. i wonder is there is a law firm willing to undertake one? So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Sunset Solutions Group Response Apr 23, 2020. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. 6. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. Im praying one day there will be a law suit against them. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. BIG MISTAKE! Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Login. I have a duplicate copy of that . All information on this website should be used as educational material. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". How to Get Rid of a Timeshare in Florida? When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Average Cost to Get Out of Your Timeshare? For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Were eager to assist in any capacity we can. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. You can also try to sell your timeshare on your own. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. We did not buy the all-inclusive. The Sunset Group is a scam. How to get rid of Starwood Timeshare Cancellation? He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. They refused to show me these mysterious rules. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. The company I also know as The Sunset Group . However, it turned out to be more of a great rip off since everything they told us was a lie. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I basically told the woman on the phone that I was reading posts about them and they were not good. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. If youre stuck in a Sunset Group timeshare contract, youre not alone. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. How To Cancel Holiday Inn Club Vacations Timeshare? There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. 2. Were happy to help in any way we can. The Sunset Group is a scam with the lowest ethical standards. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Hopefully USA will read all of these issues; FBI please help . Same thing happened to us. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. We would alert against working with companies that have been known to scam individuals. Guess what? Our thought was this would be a great time to sell this timeshare and get a very generous price for it. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. How to get rid of a Mayan Palace Timeshare? Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. As we mentioned countless times before, escrow can be very beneficial. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. However, you may still be able to get out of your contract by exercising your rights as a consumer. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. How To Cancel a Manhattan Club Timeshare? Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. In short, the rule requires the . If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. has a reference to a class action law suit filed in 2017 Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Beware! All it says is "access to services". That night I googled them and saw a lot of bad reviews about them . Others have said that. We discovered tons of Timeshare Compliance reviews validating these services. 5 minutes of your time could help you resolve this nightmare once and for all. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. This is when we knew the postings on the Internet were so very true. This never happened, so we wrote several additional emails to this firm. If youre set on going the DIY route, know that it will likely be a long and difficult process. The complaint has been investigated and resolved to the customers satisfaction. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? My wife and I had a bad experience with them also. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. How To Get Out of a Diamond Resorts Timeshare? Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. It does not guarantee any level of quality of the room. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. by consumers, for consumers. A fast Google search will load several past timeshare exit scams that you educate yourself on. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. The last thing you want is to hand over your hard-earned money to a scammer. I wish I had done some research about them. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. We also use third-party cookies that help us analyze and understand how you use this website. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Hire a Legitimate Timeshare Exit Company. The presentation was very high-pressured and very distracting. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. It's a lie. We should all boycott that country. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC.

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