Some systems only allow USPS. At least I can dispute the credit card charges. | No we know why. Can any body help me? They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. We tried to fight it at that time, but we had signed a contractual agreement. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Respectfully, Member Services DepartmentPalmera Vacation Club. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Reviews are most valuable when they are original and unbiased. Coral Sands was sued, alleging fraud back in 2006. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. This will surely increase the credibility of your complaint. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Please dont include personal, political, ethical, or religious commentary. 602357907. At this point I am willing to let them keep the money they sham me out of. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Search Page General | SellMyTimeshareNow Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Scam Clue 4: A promotion demanding that you act now or lose the deal. In We purchased a 3000 point timeshare for $12, 500 from Palmera To be updated with all the latest news, offers and special announcements. Contacts:There are no additional contacts. Type in the email address you registered with. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. At our age changing made sense if this transition occured. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Weeks Float . get quotes and more. I was puzzled by this statement. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Theres a lot of noise out there. The travel prices the salesman Is this your company? Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Coral Sands Resort - Palmera Vacation Club Destination Desired outcome: The savings and perks are clear. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Where can I get more information about the class action lawsuit. $12,000. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. I've had my bank account since 1975 and want to keep it. get quotes and more. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. They have their own points system to be used within the resorts that are on Hilton Head. The complaint has been investigated and resolved to the customers satisfaction. If I were you I'd get out of there as quick as you can. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 In fact, about 85% of timeshare owners love their brand or resort. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Extra VacationsSM getaways prices are based on a seven-night stay. Your contribution should be yours. Palmera Vacation Club Sales Executive Salaries in the United States go back to original rules when we joined or get out of contract. Palmera Vacation Club | Complaints | Better Business Bureau Profile They were looking for Maintenance fees. Nothing that the salesman presented to us was In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. What is Palmera Vacation Club's Facebook? In reality, timeshares are not bad. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. My points being correct. BCA has no information regarding advertising review at this time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Need to find a different location? May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". I got a call in January. would get enough money to pay off their time share. Palmera Vacation Club reviews & complaints. Claim it and get a lot of features. Why? Our records indicate the company failed to respond to the one complaint brought to its attention. Desired outcome: If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Good luck! Contact them directly! Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Read Also: Sale Of Vacation Rental Property. You can find contact details for Palmera Vacation Club above. All of the lies, promises, and representations are part of the scam. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Contributions should be travel related. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. I am still suffering with cancer issues and cannot pay my medical bills. Rescinding Palmera Vacation Club in Hilton Head, SC Other restrictions may apply. Judging by everything I'm reading, nothing has changed and they are still lying. This review was chosen algorithmically as the most valued customer feedback. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. The club promoter is making a profit somewhere along the process. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Palmera also has a Facebook page that we should all be posting on. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We were lucky and did not fall for their lies (in 2011). In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. They think all they have to do is change their name or change management companies and people won't find out. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. To learn more, check out our blog What is a Timeshare and How Does it Work? This complaint was posted by a verified customer. BBB is here to help. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. a 5 week time share at Island Links Resort in Hilton Head, SC. 13 One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Washington Seller of Travel Reg. He seemed very nice and personable at first. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Need to file a complaint? we are convinced we made a BIG mistake and composed a letter to cancel the contract. There are no exact matches available. Click here to explore the Palmera Portfolio. To use our mobile site, please enable JavaScript. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. RCI, LLC. The guy then became upset and challenged us why we could base our decision based on something online. They lied about what the points would get us. Others, however, pose a big financial risk. Hawaii TAT Broker ID #TA-023-193-6000-01. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Bottom line: Palmera VC is a scam. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Some property-based clubs claim, or at least imply, that your membership is an investment. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. We put down $1200 on our credit card and signed the financing paperwork for the rest. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". I called the number they gave me three times to cancel the contract but no one answered. The trading power we were supposed to have with RCI was Box 7602, Hilton Head Island, SC 29938. They lie right to your face and then remind you that nothing they say is legally binding! Dont Miss: Hicv Vacation Package Kissimmee Fl. You May Like: What Is The Cheapest Caribbean Vacation. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I submitted a certified letter to the company with no response. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. On their websites, both businesses proclaim the best deals on vacations. 213. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We asked plenty of questions, figuring 4 heads were better than 2. This is a massive operation I thought. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. We asked plenty of questions, figuring 4 heads were better than 2. purchase it back from us. Fla. We did not need Palmera without this. Palmera Vacation Club - Timeshares / Vacation Rentals Forum With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Called better business and state of SC. *****. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. I just want out. Palmera Vacation Club. Already have an account? Time Shares. No. The travel prices the salesman Sounds like your bases are covered. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Palmera Vacation Club ratings, reviews and complaints - Time Shares Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. After checking in we were paired up with the salesman. Login to participate on the website. The letter is already in transit via FedEx to PCV. the 2 timeshares we were trading in would be sold and that we Palmera Vacation Club | Complaints | Better Business Bureau Profile Palmera Vacation Club Members Association, Inc. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Everything you need for a luxurious relaxing vacation. If we can verify it in our system, an email will be sent to you with your password. This sounded good to me as my current time share only gave me one week and a one bedroom. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Still no return calls. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. We are dedicated to delivering vacation memories that last a lifetime. I have tried multiple times and never receive a response from the request. and told them we wanted to cancel the contract or they could Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. One thing I have now witnesses and everything was recorded just last year before COVID 19. Reviews - Palmera Vacation Club Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We want you to share your story, with both the good and the not-so-good. First off, I want to say that the people from Palmera are so hard to get ahold of. Featured review. Help please. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. The first thing you should do before searching for rental homes is decide on an ideal budget. What is the cost??? He quickly started to get upset with us, making smart comments to us too (like other people on this thread). They also verbally guaranteed us that Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Someone's going to jail and it isn't me. Useful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palmera Vacation Club Reviews, Complaints, Customer Service We bought 3,000 points for around $13K. We bought 3,000 points for around $13K. Congrats on finding TUG. BBB Business Profiles generally cover a three-year reporting period. incorrect. 'unethical behavior' I was verbally abused and threatened by staff member. What is Palmera Vacation Club's Instagram? All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. We didn't start to look into it more until we got home Sunday night. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Registration as a Seller of Travel does not constitute approval by the State of California. Amount in Dispute: $1,500.00 BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). At this point I just wanted to get my money back and get out of there. Lets say you take a week-long vacation every year somewhere new. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Click here to get notifications about new complaints of Palmera Vacation Club. My decision to purchased was based on lies. Should I contact the finance company as well to let them know we have canceled the contract? At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Reply. ST-26552. Does anyone else have experience with this and any advice? I have tried multiple times and never receive a response from the request. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I am old and cannot afford to pay for this time share. membership takes 45 days to activate, 15 days after you can Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Click here to explore the Palmera Portfolio. The product has changed into something that families, couples, and adults love. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. If a deal is actually honest, it will still be there after you take a day or so to check it. Complaint Resolution Index (CRI) Explained. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Keep in mind, a timeshare is not a financial investment. This post has been removed at the author's request. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club Exchange: CST: 2046555-50. We retained Working hours Sun 9:00 am - 5:00 pm more, You seem to have JavaScript disabled. It has been over 9 months. Proudly SupportsTimeshare.com. Customer Reviews are not used in the calculation of BBB Rating. Payment . In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We arrived at 9am along with dozens of other potential buyers. showed us were significantly less than what was actually Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Re: Palmera Vacation Club My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Palmera Vacation Club | RCI.com Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Perhaps, the finest resort community along the Atlantic Coastline. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. When you buy a timeshare, its an investment in your family and quality of vacations. We grabbed our stuff and got the heck out of there. This business is not a member of Business Consumer Alliance. I even saw some stuff abour class action lawsuits. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. It's clear there is no intention of honoring that. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. ST-36515. Feb 28, 2023 7:27 pm EST. Check the complaint history, rating and reviews on this company. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. My biggest fear is the financing paperwork I signed. All we ask is that you follow a few simple guidelines. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). All of the one star reviews that you read are TRUE. All-Inclusive resorts may charge a mandatory all-inclusive fee. Complaint Resolution Index (CRI) Explained. Still wondering why people buy timeshares? These vacations are limited. I just feel so bad for all of the people that get swindled by vultures like these. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) This is not the first time that we have had issues with getting people to respond, Desired outcome: A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. We didn't start to look into it more until we got home Sunday night.

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